• Resolved slips111

    (@slips111)


    Hi. The sign-up form is suddenly broken, and just keeps returning this error message. Any thoughts would be much appreciated.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Can you please go to the “MailChimp for WP > Others” menu and share with us all the errors listed there?

    P.S. Before sharing, please make sure to remove any sensitive material like email addresses.

    Thread Starter slips111

    (@slips111)

    Here you go (note that the merge fields are the same as the ones in the test Embedded Form I’ve pasted below the MailChimp for WP form.

    [ SNIPR ]

    • This reply was modified 6 years, 4 months ago by Jan Dembowski. Reason: Removed log data
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Don’t put log data here, it doesn’t work. Instead use https://pastebin.com/ create a paste there and just share the link to that paste here.

    Thread Starter slips111

    (@slips111)

    Here’s the log: https://pastebin.com/QH6yUM8j

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    According to the logs, the field “IALP” seems to have an issue. If this field is mandatory, then make sure that the user is adding data to this field and in the correct format. When using address fields, please note that unless all the details are sent to MailChimp.com, it will reject the submission. So if not all users are going to provide their address, I would suggest removing all the address fields.

    Plugin Contributor Lap

    (@lapzor)

    Since there have been no replies for awhile I will now mark this topic as “resolved”. If you are still experiencing this issue or you have a similar problem, please create a NEW topic. Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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