Commen Post

  • Resolved drsaw123

    (@drsaw123)


    6 years, 4 months ago

    Hi. Got a question for you.

    Lets say John adds a listing to my directory website. Mary comes along and writes a comment for this listing. Maybe I am doing something wrong, but I dont see John getting an email that someone has commented on his listing. Mary is getting an email that she has posted a comment. But I want John to get an email too ! This way he will know that someone has commented on his listing.

    Can you please describe step by step how I can go about doing this so John gets an email.

    Thanks so much. Its a great plugin!!! Keep up the great work.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author bnfw

    (@voltronik)

    HI @drsaw123,
    Thanks for your message.

    On the ‘New Comment/Awaiting Moderation’ notification, can you tick the ‘Send this Notification to the Author’? This should send the new comment email to the listing’s author.

    Hi,

    I tried this, but it did not work with me.

    Questions:
    – What do you mean by the Author? The WordPress Role Author or just the person who wrote the original Message (author)?
    – In the Help of Send to Author (?) is stated:
    “E.g. If you want a new comment notification to go to the author of the post that was commented on, tick this box. Doing so will hide the “Send To” box below.”

    But doing so the “Send To” box will not hide. I have to enter a Role there (admin) and the notice is send to the Admin only.

    Best regards…

    Plugin Author bnfw

    (@voltronik)

    Hi @xonnext,

    I think you’re hitting two issues:
    1. The documentation needs to be updated and i’ll do that now.
    2. The Send To box currently has a bug where you have to specify a user or role. Anyone will do. This will be next in the next version due out shortly.
    3. Is the author also the currently logged in user or the Administrator that you’ve got in the Send To box?

    Hi Voltronik,

    Thanks for your reply. In the meantime I have also been searching for the solution. It works now after I read somewhere on the web in your documentation:
    “In order to use this notification correctly, you need to un-tick ‘Email me whenever anyone posts a comment’ and ‘A comment is held for moderation’ under Settings > Discussion in the WordPress Admin.”

    And now it seams to work.. So one issue is solved.

    But this information some nearer to the checkbox might be helpfull (for me).. ??

    And another remark: The mail was sent to the autor of the Post. But I still had to moderate the comment first. So when the author follows the link, there will be no comment visible yet.

    I added this information to the mail in a P.S., so people might understand.
    But maybe in a next release you can link the sending to the moderation moment?

    Just fantasizng…

    Cees Geuze
    information designer ??

    Plugin Author bnfw

    (@voltronik)

    Hi @xonnext,
    Glad you got it all working.

    Both very good points. I’ve added them both to the roadmap for further investigation. Thanks for your help ??

Viewing 6 replies - 1 through 6 (of 6 total)
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