Vipps refunds
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Hi,
You helped me with the plugin setup, but now I came across another problem so I thought you might be able to help again ??
I made two Vipps transactions on my staging website, using production API details. The payments were processed fine, we were able to confirm them on the phone and everything went well in that regards. Then I wanted to refund the payments to test that functionality and it went fine on WP side, but I didn’t receive any refund info on the phone which was used to pay for transactions. Is this expected behavior? How will the customer know the payment was refunded if the answer is yes?
I’m wondering if there is some dashboard outside of WP where I can see all incoming transactions. This usually comes with every payment provider. I know there is VippsGo, but as far as I understand the plugin is in no way connected to it, so there is no way I can see the transactions there, correct?
Thanks in advance for you support.
Best,
Bane
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