Buddypress Activity Plus comment issue on mobile?

Hello @kademcconville

Hope you’re doing well!

I’ve tested the BuddyPress Activity Plus from my end with Twenty Seventeen theme and could not reproduce the issue.

There are few JS errors in the developer console on your end, which means there is a conflict between active plugins/theme.

Please temporary deactivate all the plugins, besides BuddyPress and BuddyPress Activity Plus; enable default WordPress theme and test the mobile view. If all is well, activate one plugin at a time, each time testing for the issue, until you will find which plugin is causing this.

Let us know how it went!

Kind regards,
Nastia

Hey,

I have deactvated all plugins, besides ‘BuddyPress Activity ShortCode’ ‘Buddypress’ and ‘BuddyPress Activity Plus’ and the issue remains.

Hello @kademcconville

Hope you’re doing well!

Would you please also run a quick test for a conflict with a current active theme? Switch to a default WordPress theme Twenty Seventeen. What theme you’re using on your site?

If the issue still persists with default theme please enable WordPress debug. Add the following lines into the wp-config.php file:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );
define( 'SCRIPT_DEBUG', true );

Please make sure that you insert these lines above /* That's all, stop editing! Happy blogging. */ line.

Try to replicate the issue again, and if there are errors these will be saved in the wp-content folder in debug.log file. Please share the errors that you’ll find there.

Please advise,

Cheers,
Nastia

Hello @kademcconville

Hope you’re doing great!

We’ve not heard from you in a while. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

Have a good day and take care!

Cheers,
Nastia