User profile form issue

  • Resolved chillimind

    (@chillimind)


    6 years, 8 months ago

    Hello,
    I have the case that a form (type: profile) from Ultimate Member is either
    -not editable (when page is not linked as ‘account page’ in settings) or
    -not all fields appear (when page is assigned as ‘account page’) only names and a custom text field are displayed and fields like username, email-adress and password are missing.

    Shouldn’t the default template display the form as is?

    Also I am missing a ‘delete profile’ button, how can that be achieved?

    Thank you very much in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter chillimind

    (@chillimind)

    Can the problem be linked to the MailChimp extension?
    I also made the plugin test and disabled all other, but didn’t change anything.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @chillimind,

    This issue can be caused by some conflicts with your theme or other plugins, can you please try to do a quick conflict test so we can rule out conflicts with other plugins or your theme and see if this issue goes away. Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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