Slider

  • Resolved Rockyuk

    (@rockyuk)


    6 years, 8 months ago

    Hi Guys,
    I love this plugin, just have a quick question. I am using the slider on my homepage but the inner boxes height does not seem to be high enough. Can the be changed in the CSS if so how can i change the height of the box to fit all the text and box border line as well.

    Thanks

    Rockyuk

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Chris Dillon

    (@cdillon27)

    I don’t understand. Please post a link to the site.

    Thread Starter Rockyuk

    (@rockyuk)

    Hi there,
    Here is the image Screenshot If you look at it, the height is not displaying properly and is cutting out part of the text and box.

    Plugin Contributor Chris Dillon

    (@cdillon27)

    It looks like a conflict with the theme. Go to the Testimonials > Settings > Compatibility tab. Try setting Ajax Page Loading to General. If that doesn’t help, try setting Load Event to “window load”.

    If neither help, please start a private support ticket with a link to the page so I can see the underlying CSS and JavaScript.
    https://support.strongplugins.com/new-ticket/

    Thread Starter Rockyuk

    (@rockyuk)

    Hi Chris,
    I just tried all of that but it does not seem to have done anything. I am building the site locally so you would only be able to view the site when i am working on it via my laptop.

    Plugin Contributor Chris Dillon

    (@cdillon27)

    Resolved off-forum. For anyone with a similar problem, this was due to a conflict with the theme which has its own testimonials.

    Sometimes, simple custom CSS is not enough due to the sequence in which the CSS is applied, especially with the testimonial slider and the adaptive height option.

    We added some CSS to the child theme to reset its testimonial style so the plugin’s style would prevail. The load sequence: parent theme, child theme, plugin, custom CSS (via another plugin, the Customizer, page builder, etc.).

Viewing 5 replies - 1 through 5 (of 5 total)
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