NextGen Gallery

  • Resolved idesignllc

    (@idesignllc)


    6 years, 4 months ago

    I am trying to upload photos (3) into a photo gallery on the following website burlingtonfop.org using NextGen Gallery. I have had no issues before, but now it is not working.

    I am getting a warning symbol next to the image, even though you get a confirmation that images were uploaded. The gallery; however, is never created.

    WPEngine checked and it looks like its a http error – I’ve seen these before in the default media library. I’ll check out some of the causes. The website is https but NextGen Gallery is using http in the code.

    Any ideas?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Imagely

    (@imagely)

    Hi @idesignllc!

    Let’s first check the server settings to make sure you have everything up to date. Reach out to your hosting provider and confirm they have the www.remarpro.com Requirements settings in place:

    MySQL v5.6 (or higher)
    PHP 7.2 (or higher)

    Memory limit: 250MB (or higher)
    Upload limit: 50MB (or higher)
    Post limit: 50MB (or higher)
    /wp-content directory has sufficient permissions (i.e. 755)

    With those in place, everything should work smoothly for you. If it still crashes, let’s check to see if there is a plugin conflict happening. Temporarily deactivate all plugins, then reactivate NextGEN Gallery only. Does the error still appear? If so, temporarily switch to a WordPress theme (this deactivation is only intended to quickly check to see if the error goes away or is still present). If by deactivating the other plugins, the error does go away, reactivate each of the other plugins one at a time to locate the culprit. Keep me posted on your results ??

    One last thing to try is resetting the plugin under Gallery > Other Options > Reset tool. This won’t delete your galleries or change the custom display settings in your existing galleries inserted into a page or post. This setting will reset your gallery default settings under Gallery > Gallery Settings, and it will also clear out stored gallery cache which may be why you’re seeing that HTTP error. So if the above action steps dont’ work, give this a try and let me know how it works out for you. ??

    – Becky

    Plugin Contributor Imagely

    (@imagely)

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions. ??

    Thanks!
    Becky

Viewing 2 replies - 1 through 2 (of 2 total)
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