Can’t upload .mp4 or .mov files to media library

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  • Thread Starter 3sdesign

    (@3sdesign)

    I get a http error when attempting to upload these files to the media library.

    Looking at other forums with the same issue I am learning it could be because of firewall rules or increasing the allocations on the server. I looked in the firewall rules and I don’t see an area where I can edit the video upload settings.

    Help?

    Plugin Contributor wpsolutions

    (@wpsolutions)

    Hi,
    The basic firewall rules have a limit of 10M for uploaded files.
    You can disable that rule if you wish. Additionally, you can make a copy of that rule and modify it to your liking and then pasting in the custom rules section.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi @3sdesign, please check the following documentation. This will help you with your issue.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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