Name of sender doesn’t show

  • I tried both variations – “{name}” and “mailster_var_name” – when editing the Mailing List (Tab: Mail Content). While the date (in both variations) shows up in the send emails, the name of the sender wont.

    I’m using the WP MAILSTER CLUB version.

    Any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author brandtoss

    (@brandtoss)

    Hello,

    does the sender name exists within the email headers of the original email?
    And/or do you have the email address with a name “on file” (i.e. as a user in WordPress or as a user record in WP Mailster)?

    Regards,
    brandtoss

    Thread Starter zeilenschreiber

    (@zeilenschreiber)

    Thank you for the reply.
    The name of the sender doesn’t exist in the header.

    I found another thing (strange for me) in the line “References”
    References: <001d01d407a4$841f6cf0$8c5e46d0$example.com> <[email protected]>
    While the first part
    <001d01d407a4$841f6cf0$8c5e46d0$example.com>
    seems necessary to me, the second part
    <[email protected]>
    I don’t understand. That is your business, isn’t it? Why is it there?

    About the users: I put in three dummies (but real existing email-accounts) for test purpose in Mailster directly (with Name) and of course there is me as the WP User myself in the list with Name also.

    We expect to have just a little amount of mailing-list members (around 15). But before the Plugin will go in real use, we need to clear these things.

    Thread Starter zeilenschreiber

    (@zeilenschreiber)

    Another Information for you:
    If I use “mailster_var_description”, the description of the user shows up in the emails. Should I use this as a workaround and put in the name?

    Plugin Author brandtoss

    (@brandtoss)

    Thanks for the additional input.

    This looks like a bug that shows in situations where no sender name is present in the email header of the original email.
    The expected behaviour would be that WP Mailster pulls in the name from the user database as a backup information, however it does not do it right now.
    I will see that we can get this resolved soon and yes, you can use your workaround for now.

    About the “References” header:
    Email clients like (e.g. GMail or Apple Mail, …) will include the “References” header of the original email in any answer (when you hit reply).
    Of course this does NOT mean that any of the email address in “References” will get a copy, they don’t.

    Why are there emails ending with @brandt-solutions.de?
    Well, this helps WP Mailster to recognize the email thread that replies to conversations/threads are written to.
    Part of the email address is the thread ID and part of it is a message specific ID.
    We could also write it like <[email protected]> but we preferred to use an existing domain.

Viewing 4 replies - 1 through 4 (of 4 total)
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