• Resolved Syllogic

    (@syllogic)


    Hi,

    I have installed the latest version of the plugin. Post were immediately displayed so I thought all was fine. However, it never updated the feed. Also, I can’t save changes to the widget. Please see the last updated post here.

    Can you please help us out, we’ve been having so much trouble lately with the feed….

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Syllogic

    (@syllogic)

    Resolved with the latest version, cleared cache.

    Same story, just cleared cash and everything works)

    I have not had time to submit to support, but I have had to clear the cache every time we post to facebook. The page has not automatically refreshed for at least two weeks.

    Any advice?

    Same issue here….have to clear cache manually everytime we post to facebook for it to show in feed running 4.3.7

    I’m also having this issue with a site I’m working on. I noticed in the changelog it says “Added: Minimum 6 days cache storing.” in the 4.3.6 before the clear cache option was added in the most recent release. So I speculate if to try and prevent errors he coded in that minimum of 6 days to override our setting of cache updates. Maybe Facebook throws errors if too many calls are made for the feed? Maybe the people getting errors set the cache to refresh every minute or something? Now obviously the clear cache is working so perhaps all he needs to do is enable the cache to clear automatically if only once a day and remove the setting for us to set the cache time altogether if it gives some people errors. I mean once a day cache refresh would at least be better than 6 days.

    New version was released 4.3.8 which changes default cache storage to 5 days and enables setting a minimum cache storage of only 1 day. So try that out and see if it helps!

Viewing 6 replies - 1 through 6 (of 6 total)
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