Connection Error

  • Resolved treimiller2018

    (@treimiller2018)


    6 years, 5 months ago

    Hi,

    I just installed and configured the Spam Protection plug-in and confirmed it was working per the installation instructions. However, when I try to Find Spam Comments, I’m getting the following error

    “CONNECTION_ERROR: Operation timed out after 3000 milliseconds with 0 bytes received.”

    Can you help me resolve this issue, please?

    Thank you!

    Tammy Reimiller
    on behalf of Kohava Howard & EmergingVibrantWoman.com

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, Tammy.

    Thank you for your request.

    We will fix it as soon as possible and contact you of the results.

    It may take 1-2 working days. Please, wait.

    Sorry for the inconveniences.

    Your CleanTalk Control Panel: [ https://cleantalk.org/my/ ].

    Best regards.

    Hello,

    We have made some fixes, please, monitor the situation and let us know if the problem persists.

    Contact us.

    Thread Starter treimiller2018

    (@treimiller2018)

    @safronik

    The problem persists. I am still receiving the Connection Timeout error message.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Thank you for your feedback.

    We will continue finding a solution.

    We will contact you within 1-2 working days.

    Sorry for the inconveniences.

    Best regards

    Plugin Support amagsumov

    (@amagsumov)

    Hello.

    We are sorry for the late responce.

    We’ve fixed the issue.

    Please check result.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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