Not logging views

  • Resolved Liam

    (@lsale)


    6 years, 9 months ago

    WPP only seems to be recording logged-in views, although it’s set to Everyone. I’m using wordfence, cloudflare, and WP rocket – so I’m not sure if these will have some sort of effect on logging visitors.

    Any thoughts on how to fix this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @lsale,

    The script WPP uses to register pageviews seems to be missing from your site. Since you’re using a caching plugin (WP Rocket), try this:

    1. Set WP Rocket’s Cache Lifespan to 10 hours.
    2. If you’re using some sort of JS minification option / plugin, exclude WPP’s JS script from it.
    3. Finally, purge WP Rocket’s cache.

    Let me know how it works, alright?

    Plugin Author Hector Cabrera

    (@hcabrera)

    Marking as resolved due to inactivity.

    Thread Starter Liam

    (@lsale)

    Hey Hector,

    Thanks for the tips, excluding WPP JS minification with WProcket seems to have resolved the issue.

    Thank you!

    Plugin Author Hector Cabrera

    (@hcabrera)

    Don’t mention it, and thanks for reporting back! ??

Viewing 4 replies - 1 through 4 (of 4 total)
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