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Resolved emilyluxton
(@emilyluxton)

6 years, 9 months ago

Logging in this morning I have found that the SEO box for all my already published posts is completely blank – the traffic lights are blank and there is no place to edit post title or excerpts. New posts and drafts are ok, but all posts that have been published already are showing a blank SEO box.
(Screenshot here: https://www.dropbox.com/s/hixniy146v827ik/Capture.PNG?dl=0)

I had activated two new plugins this morning so disabled those to check for a compatibility issue but the problem persists.

I checked for Javascript errors in the console and it shows this error: wp-seo-post-scraper-760.min (Screenshot here: https://www.dropbox.com/s/fkl35brkqaxl6f5/Javascript%20error.PNG?dl=0)

Is it a bug with the new update? Or can someone help me fix it?

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

noblenobzz
(@noblenobzz)

6 years, 9 months ago

Same issue here tried installing a new copy, also tried deactivating all other plugins.

Plugin Support devnihil
(@devnihil)

6 years, 9 months ago

@emilyluxton @noblenobz If you have already performed a conflict check by deactivating all other plugins, we would also recommend to check for a theme conflict as well and we have more information on this here: https://kb.yoast.com/kb/how-to-check-for-plugin-conflicts

If after performing a plugin/theme conflict check you are still experiencing the issue, your best next step would be to create a new issue for our developers at https://github.com/Yoast/wordpress-seo/issues/new. You will need an account to create a new issue. If this is your first bug report, please check out: https://kb.yoast.com/kb/how-to-write-a-good-bug-report/.

Don’t forget to include the URL to this conversation in your bug report.

Plugin Support devnihil
(@devnihil)

6 years, 9 months ago

@emilyluxton @noblenobz If you have already performed a conflict check by deactivating all other plugins, we would also recommend to check for a theme conflict as well and we have more information on this here: https://kb.yoast.com/kb/how-to-check-for-plugin-conflicts

If after performing a plugin/theme conflict check you are still experiencing the issue, your best next step would be to create a new issue for our developers at https://github.com/Yoast/wordpress-seo/issues/new. You will need an account to create a new issue. If this is your first bug report, please check out: https://kb.yoast.com/kb/how-to-write-a-good-bug-report/.

Don’t forget to include the URL to this conversation in your bug report.

Thread Starter emilyluxton
(@emilyluxton)

6 years, 9 months ago

Thanks Devnihil. I’ve just used the Health Check and it looks like it might be my Custom Permalinks plugin causing an issue.

Should I still file a bug report? The two plugins have always worked fine toghether before! I’ve had both activated for a couple of years without issue. I think the recent update might have cause a bug.

KD35
(@kd35)

6 years, 9 months ago

I can also confirm that it seems the conflict is with Custom Permalinks. When I deactivate it, the Meta Box works fine.

jhustead
(@jhustead)

6 years, 9 months ago

Same issue as @emilyluxton. Latest Yoast Premium v7.6 is conflicting with Custom Permalinks for whatever reason. Both have always worked fine together and Custom Permalinks hasn’t been updated recently.

milanjku
(@milanjku)

6 years, 9 months ago

%%excerpt%% %%sep%% %%page%% leaves the meta box blank. We don’t use Custom Permalinks.

Plugin Support Md Mazedul Islam Khan
(@mazedulislamkhan)

6 years, 8 months ago

Based on the information you provided, we expect this to be a bug. We’re actively using the bug tracking on our GitHub repository so your best next step would be to create a new issue for our developers at https://github.com/Yoast/wordpress-seo/issues/new. You will need an account to create a new issue. If this is your first bug report, please check out: https://kb.yoast.com/kb/how-to-write-a-good-bug-report/.

Don’t forget to include the URL to this conversation in your bug report.

Jerlyn
(@jerparx)

6 years, 8 months ago

Closing this thread. Please open a GH issue and follow the progress of the report from there. Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Yoast SEO meta box is blank’ is closed to new replies.