Worked well but support is not answering

  • It’s a decent, simple to use calendar system which worked well until about two months ago when my WordPress install started throwing up errors when saving a page with calendars embedded, after making changes. The only plugin untested, that I have installed, is this one, but I am receiving no answers from their support people, which doesn’t instil confidence.

    My question to them is quite critical to testing the error issue…

    “If I turn off the calendars, will all of the entered data be deleted or will it still be there if I reactivate them?”

    I may need to look elsewhere if I don’t hear from them soon.

Viewing 1 replies (of 1 total)

  • Hey @kopperdrake,

    I’m not sure if we’ve received your email. We usually respond in a timely manner on our premium support channel and I don’t see any emails currently with this issue. If by any chance we’ve missed it, I’m really sorry.

    If you wish to deactivate the plugin, you can do it with no problems. The data you have will not be removed.

    If you are still having issues with the plugin, please contact us from our website support form.

    Thank you and best regards,
    Mihai

Viewing 1 replies (of 1 total)
  • The topic ‘Worked well but support is not answering’ is closed to new replies.