“Pro” version not working properly

  • Resolved moveabilityblog

    (@moveabilityblog)


    6 years, 9 months ago

    Hi, I’m using this plugin to make my website compliant with GDPR and, since I was satisfied with the free version, I bought the “pro”. But I’ve beenexperiencing some issues, so I moved back to the free one, ’til I (hopefully!) solve them:
    1. Even though I didn’t change any setting, when switching from the free plugin to the “pro”, I see my layout totally changed and not fitting with the rest of the website at all
    2. My website is multilingual, so I’d need to have a different bar and cookie list detail for Italian and English: is there a way to do it?
    3. I assumed that the “pro” version included the “prior consent” feature, allowing users to accept/reject cookies one by one, but cannot find a way to do it. Can you explain it as simply as you can, since I’m not a webmaster?

    Thanks!

    The page I need help with: [log in to see the link]

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    “Pro” version not working properly

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

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