External Tickets Link Not Working on IPhone/ iPad

  • Resolved sangfroidweb

    (@sangfroidweb)


    6 years, 9 months ago

    Clicking the green tickets link (in iPhone, iPad) opens a new window, but instead of going to the ticket url, it just reloads the page the user is already on. This was working fine before,

    The page I need help with: [log in to see the link]

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  • Hi @sangfroidweb,

    It’s happening on your desktop version too. Also, clicks on events do nothing.

    This error is most likely a result of a plugin or theme conflict (usually caused by a caching or security plugin).. Please try a different theme temporarily such as Twenty Seventeen, or, disable all plugins and then check if the problem recurrs — then re-enable each one until you find which one caused the problem.

    Let me know the results.

Viewing 1 replies (of 1 total)
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