Missing Images (Offload S3)

  • Resolved David Mondok

    (@genmacg)


    6 years, 9 months ago

    If I try optimizing an image (solo or bulk) I get errors stating the image file is missing. I’m using Delicious Brains’ WP Offload S3 Plugin, all images are located on S3 with no copies on the server itself. I activated the Shortpixel Plugin after the images were uploaded and wanted to bulk optimize them all after going live, but it’s not working. I did the same with the site we built before with no problems.

Viewing 1 replies (of 1 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    David,
    thanks for your message.

    As far as I know, there needs to be local copies of the images offloaded to S3 so that ShortPixel can optimize them. Then they should be automatically updated to S3 via the plugin you mentioned.
    Is there a specific reason why there aren’t any copies of the images locally?

    We could assist you investigate this more but we’ll need more precise details about the site, your API Key so we can investigate.

    Could you please contact us here?

    Thanks,
    Alex

Viewing 1 replies (of 1 total)
  • The topic ‘Missing Images (Offload S3)’ is closed to new replies.