Canada Post vs. Flat Rate

  • Resolved wolfnowl

    (@wolfnowl)


    6 years, 6 months ago

    Hi There:

    My wife is an independently published author, and we’re starting to sell books through our website. We have two books currently for sale: a small paperback book and a larger hardcover children’s book. We have the package options set up for various numbers of books (either bubble mailer or box), and we have Canada Post set up as a Shipping Zone option: Regional or National for Canada; Canada Post-US for US shipments; Canada Post-International for international shipments. There are various options available for each shipping region. That’s all good to go.

    However, Canada Post also offers a “If it fits, it ships” box (S/M/L) that offers a flat rate shipping option across Canada. NB: This option is not available through their website (using SnapShip for business). The boxes are also not available at CP affiliate stores – only through actual Canada Post locations. A small box (which would carry up to five of her hard cover books or ten of the other, smaller paperback books) offers shipping anywhere in Canada for $15 plus tax.

    If (for example) someone orders one softcover book and the customer lives in the same Canada Post region as us, it would be cheaper for them to have it shipped in a small bubble mailer through the online Canada Post price (available through the WooCommerce Canada Post plugin) than the flat rate box. On the other hand, shipping one hardcover book across Canada in a bubble mailer would be more expensive than the flat rate

    I have both Canada Post Regional and Canada Post National options set up under shipping zones, as well as Flat Rate shipping for Canada National. However, if I put the Flat Rate option at the top of the list, it only shows the Flat Rate option. If I move the Flat Rate option under the Canada Post options, Woo Commerce only displays the Canada Post options.

    What am I doing wrong here?

    Thanks,
    Mike.

    P.S. It shouldn’t matter if I’m offering a choice between Canada Post and Flat Rate, or Canada Post and FedEx (for example). I just want to have the cart page show the available shipping options and let the customer choose what they prefer.

    Screen shots can be found here:
    Shipping Zones: https://www.dropbox.com/s/k76vmyrxy1ipmj4/Shipping%20Zones.png
    Flat Rate Settings: https://www.dropbox.com/s/7uoy2t7imqdzd0r/Flat%20Rate.png
    Cart, showing Canada Post rates: https://www.dropbox.com/s/6fu1tk6ow317tse/Cart.png

    • This topic was modified 6 years, 6 months ago by wolfnowl.
    • This topic was modified 6 years, 6 months ago by wolfnowl.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @wolfnowl,

    Is this question related to XAdapter’s Canada Post plugin? I just have a feeling you are using WooCommerces’ Canada Post plugin and not ours.

    Nevertheless, I would like to answer to your problem. WooCommerce Shipping zones function in a manner such that if two or more Shipping zones are satisfied then the first one is selected by default. Hence whichever is put first, is displayed by WooCommerce.

    In order to resolve this, you can create exclusive shipping zones such that there is no inclusive territory in any two zones. You can separate them by states. I hope that will work for you.

    Thread Starter wolfnowl

    (@wolfnowl)

    Hi There: Apparently I fell down the wrong rabbit hole while trying to search for an answer, but I appreciate your taking the time to respond!

    Have a great day,
    Mike.

    Your Welcome!

Viewing 3 replies - 1 through 3 (of 3 total)
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