Maximum rules set at 3 – on paid plan

  • Resolved adsacomms

    (@adsalibrary)


    6 years, 9 months ago

    I have just upgraded to the apprentice plan. We chose this plan as we want people to be able to register up to 5 attendees on our courses. I understand that I do this using ‘rules’. Why is it that I can only add a maximum of 3 rules? This is why I paid for the upgrade, purely to enable this feature. Where does it say only 3 rules are allowed on your CaptainForm features page? We are a charity that holds 2 courses each year. Unless we can get this feature at this price, your plugin is no use to us.

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  • Plugin Contributor CaptainForm

    (@captainform)

    Hello,

    Please accept our apologies for the delay.

    The limit of 3 rules is specified within our features matrix: https://www.captainform.com/features-matrix/ under the Form Branching option: https://prnt.sc/jnzvxz

    I am afraid that partial or extra features cannot be added to the other plans, however, you mentioned that you would need to add up to 5 attendees to your courses.

    Could you please send us an email to [email protected] with more details about what you are trying to achieve so we can try to search a workaround?

    As always, for any further questions please feel free to contact us at [email protected] or via LiveChat and we will gladly assist.

    Have an amazing day!

Viewing 1 replies (of 1 total)
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