Hi TAB04,
Unfortunately email delivery issues like this are becoming fairly common across the internet, but the good news is we can help you to fix it.
Essentially what’s happening is that your form email is getting sent, but isn’t getting delivered (in some cases the email will be sent to spam, in other cases it won’t deliver at all). This can sometimes happen because the email provider doesn’t understand the email is legitimate, and other times because of server configuration issues.
No matter the cause, though, you can fix email delivery issues by installing and setting up an SMTP plugin. A plugin like this will both change the way your emails are sent and help email providers to understand they’re legitimate.
For more details on why email issues like this happen, as well as our recommended SMTP plugin options, here’s our tutorial. This also includes links to step-by-step tutorials for each plugin so you can get this up and running as quickly as possible.
I hope this helps! ??
