How do I unblock same ip address signups?

  • Resolved MultiTable

    (@kennyrhoads)


    6 years, 9 months ago

    Upon checking it seems the website is checking the IP on the form submission when someone signs up from the same IP address. We want multiple users from same offices to be able to sign up. How do I turn off the same ip address block.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @kennyrhoads !
    Thanks for your question. Of course, we understand, that our users may want to choose between blocking or not, that’s why we enabled such a checkbox. You find it in global settings of plugin.
    Here is a hint where to find it – https://prnt.sc/jizeg0
    Hope it helps! Have a nice day!

    Plugin Author supsystic

    (@supsysticcom)

    Hello, @kennyrhoads

    We didn’t hear any news from you for a while. Let us know, is your problem with same IP usage solved now?

Viewing 2 replies - 1 through 2 (of 2 total)
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