plugin does not show dashboard anymore

  • I am getting this error for all my pages since today….

    Fehler-Details

    Count: 4

    Letzter Fehler:
    2018-05-11 07:49:03: Google_IO_Exception: Could not resolve host: accounts.google.com; Name or service not known in /var/www/vhosts/cloudserver1.nck.de/NCK/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Deconf/IO/Curl.php:126
    Stack trace:
    #0 /var/www/vhosts/cloudserver1.nck.de/NCK/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Deconf/IO/Abstract.php(140): Google_IO_Curl->executeRequest(Object(Google_Http_Request))
    #1 /var/www/vhosts/cloudserver1.nck.de/NCK/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Deconf/Auth/OAuth2.php(343): Google_IO_Abstract->makeRequest(Object(Google_Http_Request))
    #2 /var/www/vhosts/cloudserver1.nck.de/NCK/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Deconf/Auth/OAuth2.php(277): Google_Auth_OAuth2->refreshTokenRequest(Array)
    #3 /var/www/vhosts/cloudserver1.nck.de/NCK/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Deconf/Client.php(457): Google_Auth_OAuth2->refreshToken(‘1/BH380tc7zBYby…’)
    #4 /var/www/vhosts/cloudserver1.nck.de/NCK/wp-content/plugins/google-analytics-dashboard-for-wp/tools/gapi.php(93): Google_Client->refreshToken(‘1/BH380tc7zBYby…’)
    #5 /var/www/vhosts/cloudserver1.nck.de/NCK/wp-content/plugins/google-analytics-dashboard-for-wp/admin/settings.php(1212): GADWP_GAPI_Controller->__construct()
    #6 /var/www/vhosts/cloudserver1.nck.de/NCK/wp-includes/class-wp-hook.php(286): GADWP_Settings::general_settings(”)
    #7 /var/www/vhosts/cloudserver1.nck.de/NCK/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
    #8 /var/www/vhosts/cloudserver1.nck.de/NCK/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #9 /var/www/vhosts/cloudserver1.nck.de/NCK/wp-admin/admin.php(224): do_action(‘toplevel_page_g…’)
    #10 {main}

    GAPI Error:

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi,

    Ask your hosting provider to check the PHP cURL connection to accounts.google.com. From the error it seems that your server can’t resolve accounts.google.com.

    Thread Starter Felix

    (@batcop)

    it is my own vserver and I did not change anything. where can i see that?

    To start with, simply check if you can resolve and ping accounts.google.com using dig, ping and traceroute commands on your server.

    • This reply was modified 6 years, 9 months ago by Alin Marcu.
    Thread Starter Felix

    (@batcop)

    ping and dig work like a charm. no errors.
    traceroute is not available so is tracert command

    Does your server have IPv6 support enabled?

    If it does, try to connect to https://accounts.google.com using the curl command in your command line. If this works too, it must be an issue with your PHP cURL setup. To debug it you’ll have to use a PHP script. While testing make sure you drive the test over SSL.

    I’m assuming you have already tried to clear the authorization and authorize again after the error occurred.

    Thread Starter Felix

    (@batcop)

    One server is using ipv6 the other ain’t.

    The thing is: this issue occurred in different servers with different domains

    I have cleared and reset and reauthorized and whatever else troubleshooting i could do

    Thread Starter Felix

    (@batcop)

    On the server I have sent you the error report, there is no IP v6 enabled

Viewing 8 replies - 1 through 8 (of 8 total)
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