• Resolved longstand

    (@longstand)


    I have Remove and reactive and reinstall plugin and still having issue

    Here is the error is giving on the front page when im log as Admin.

    and here is the support page Error is giving me below.

    is the plugin down. My buddy is having the same issue on the same time too.

    ## FACEBOOK API RESPONSE: ##
    {“error”:{“message”:”Error validating application. Application has been deleted.”,”type”:”OAuthException”,”code”:190,”fbtrace_id”:”GjA9fWnIBpA”}}

    Thank you,

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hi @longstand,

    I’ve inspected your website and it appears that you’re not using the latest version of the plugin. Due to some recent Facebook changes there’s an issue with older versions of the plugin. You’d need to update the plugin to the latest version (Free: 2.6, Pro: 3.2.9) and then it should resolve the problem for you.

    Let me know whether that solves the problem for you, or if you need any further assistance.

    John

    Thread Starter longstand

    (@longstand)

    Hahaha. It’s so funny, because I updated the plugins and now it’s working.

    Thanks for the fast reply
    Ready

    Thread Starter longstand

    (@longstand)

    Also, I created a support ticket via your website, we can close that to solve, thanks again

Viewing 3 replies - 1 through 3 (of 3 total)
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