Date Thumbnail mismatch

  • Resolved dzarelli

    (@dzarelli)


    6 years, 10 months ago

    We are seeing an issue where when we add a calendar item it shows the incorrect date in the thumbnail pic shown on the sidebar widget.

    For example – https://imgur.com/VK1PHfn

    We cannot locate a menu option to set this. Please advise. Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey there @dzarelli,

    Thanks for your interest in our products!

    From your screenshot, it looks like you are using The Events Calendar Pro. Sadly, we cannot provide support to our paid plugins here (due to www.remarpro.com rules).

    If you can head over to our Help Desk, we can help you out for sure!

    PS — Our Help Desk response times are a bit quicker!

    Take care,
    Ed ??

    Hey there,

    Since this thread has been inactive for a while, I’m going to go ahead and mark it as resolved. Don’t hesitate to create a new thread any time you help again!

    Ed ??

    Thread Starter dzarelli

    (@dzarelli)

    The end user purchased the license. I don’t have the details. The pro version license appears to be expired. So we appear to be using the non-pro version…Since this ticket is now closed, I’ll go ahead and open another.

    • This reply was modified 6 years, 9 months ago by dzarelli.
    • This reply was modified 6 years, 9 months ago by dzarelli.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Date Thumbnail mismatch’ is closed to new replies.