Reset Password Page – Password strength unknown
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We’ve been getting a lot of complaints in the past month that customers cannot reset their password because of the error
Password strength unknown
and we can only replicate the problem about 80% of the time. It seems the auto-generation of the password is not working (the password is in the HTML but it is not being displayed in the <input>) and the strength meter doesn’t load. There are no JS console errors. Any help would be appreciated. I’m not 100% sure it is even TML causing the issue but I thought you may have an idea. Thanks.https://www.dropbox.com/s/g7o6v5001wns31e/Screenshot%202018-05-08%2009.17.24.png?dl=0
https://www.dropbox.com/s/jmagi550ebwlvba/Screenshot%202018-05-08%2009.18.29.png?dl=0
The page I need help with: [log in to see the link]
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