Parse error: syntax error

  • Resolved sarsii4u

    (@sarsii4u)


    6 years, 10 months ago

    Hi,

    I installed WooCommerce to integrate with stripe, but when I activated it, I couldn’t open my site anymore. I got the below error messages, so I had to temporarily deactivate the stripe gateway and woocommerce plugins. Currently my php version is 5.6. Can you please let me know what happened?

    WooCommerce – when I activated this plugin, I got the 500: Internal Error- this website is unavailable at the moment.
    WooCommerce Stripe Gateway – When this plugin was activated, I got this error message
    Parse error: syntax error, unexpected ‘[‘ in /home3/ad/public_html/owenmccall.com/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php on line 101

    Please let me know how to fix this.

    Thanks,
    Rose

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @sarsii4u

    This error has been mentioned a few times in the forum recently.

    Can you confirm the following:

    * Your PHP version as reported on the WooCommerce System Status Report is 5.6
    * In FTP the WooCommerce folder is named woocommerce and Stripe is woocommerce-gateway-stripe with no additional characters
    * The WooCommerce plugin is active and up to date
    * Stripe is version 4.1.2

    Thanks,

    Thread Starter sarsii4u

    (@sarsii4u)

    Hi, I can confirm that everything is correct except the version of Stripe. My version is 4.1.3

    * Your PHP version as reported on the WooCommerce System Status Report is 5.6 – yes
    * In FTP the WooCommerce folder is named woocommerce and Stripe is woocommerce-gateway-stripe with no additional characters – yes
    * The WooCommerce plugin is active and up to date – yes
    * Stripe is version 4.1.2 – no (4.1.3)

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @sarsii4u

    I think we need to dig into this a bit more.

    First step – can you go through some conflict testing to ensure nothing else is causing havoc here, please?

    You can read more about plugin and theme conflicts in the documentation here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    Then, if the results are the same – can you open a ticket via WooCommerce.com – Tickets?
    If you’re unable to select Stripe from the WooCommerce Extensions submenu, please purchase the extension for free at https://www.woocommerce.com/products/stripe/

    Thanks!

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @sarsii4u

    I’ve not heard back from you in a while, so I’m going to mark this as resolved.

    If you still need some assistance, please follow my advice above about reaching out to us at WooCommerce.com.

    Thanks,

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @sarsii4u

    I’ve not heard back from you in a while, so I’m going to mark this as resolved.

    If you still need some assistance, please follow my advice above about reaching out to us at WooCommerce.com.

    Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)
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