Not working

  • Resolved stevethebartender

    (@stevethebartender)


    6 years, 10 months ago

    Doesn’t seem to be working. It doesn’t place the widget on the product page (or anywhere). The payment option does display at checkout but when selected and “Place Order” is clicked, it simply scrolls up to the top of the page.

    There’s a repeated error 12371 in the log FYI.

    Any help is much appreciated!

Viewing 2 replies - 1 through 2 (of 2 total)

  • Keep getting an error output that reads ‘Error processing checkout’ whenever a customer tries to pay using Zippay. Not sure what is wrong. Any help would be appreciated.

    Kind regards,

    Plugin Author Zip Co Limited

    (@zipmoney)

    Hi @stevethebartender and @beausmyth,

    Apologies for the delayed response here and sorry you have experienced issues with the plugin.

    If you are able to send the following info to our integrations team ([email protected]), they are available to help resolve these issues for you asap.

    Please provide:
    – Business name
    – Website URL
    – Brief description of issue (so we can match it to this message)

Viewing 2 replies - 1 through 2 (of 2 total)
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