plugin is not taking correct distance

  • Resolved bogdanUlea

    (@bogdanulea)


    6 years, 7 months ago

    Dear,
    I have installed the plugin and I have done the setup. I have costs per distance radius. All delivery is local. For example a delivery until 3km is free. 3-6km is 2$ and so on…
    The issue is that the plugin or woocommerce is using zip code and not the city/street for distance caluclation and this way is not working because on same zip code could be addresses which are at 2km and addresses which are at 7km. What I have done wrong into setup? How can I fix it?

    Thank you!
    Bogdan

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Sofyan Sitorus

    (@sofyansitorus)

    Hi,

    As there is no input for the address info in the shipping calculator form, I recommend to disable the shipping calculator in the cart page. Use the calculation in the checkout page instead. We will be updating the plugin to allow user to input the address in the shipping calculator form.

    Sofyan

    Thread Starter bogdanUlea

    (@bogdanulea)

    I have disabled the option ‘Activate the shipping calculator on the shopping cart page’ from Woocommerce > settings > sending methodes > sending options and didn’t help. Any suggestions?

    Plugin Author Sofyan Sitorus

    (@sofyansitorus)

    Please try to activate the WooCommerce Shipping Options debug, then visit you checkout page, you will see an API URL request printed. Then paste the URL here.

    Thread Starter bogdanUlea

    (@bogdanulea)

    from the order page (/product/19-mammamia/) there is:
    API Request URL: https://maps.googleapis.com/maps/api/distancematrix/json?key=**********&mode=driving&avoid&units=metric&language=nl_BE&origins=50.97986176329557%2C3.533301233135262&destinations=Belgi%C3%AB

    and on cart page (/cart/) there is:
    Cached data: {“distance”:116.789,”distance_text”:”117 km”,”response”:{“destination_addresses”:[“Belgi\u00eb”],”origin_addresses”:[“Gentstraat 35, 9800 Deinze, Belgi\u00eb”],”rows”:[{“elements”:[{“distance”:{“text”:”117 km”,”value”:116789},”duration”:{“text”:”1 uur 17 min.”,”value”:4603},”status”:”OK”}]}],”status”:”OK”}}

    and on checkout page (/checkout/):
    Cached data: {“distance”:116.789,”distance_text”:”117 km”,”response”:{“destination_addresses”:[“Belgi\u00eb”],”origin_addresses”:[“Gentstraat 35, 9800 Deinze, Belgi\u00eb”],”rows”:[{“elements”:[{“distance”:{“text”:”117 km”,”value”:116789},”duration”:{“text”:”1 uur 17 min.”,”value”:4603},”status”:”OK”}]}],”status”:”OK”}}

    but should not be like this because the distance should be 5.5km.

    Thread Starter bogdanUlea

    (@bogdanulea)

    do you want to login an check it? I can give you temporary access but I need an email address.

    Thread Starter bogdanUlea

    (@bogdanulea)

    Hi Sofyan. Belgi? is a country. In english is Belgium. I could send you your account details by email. Can you send you email to my? My email is [email protected]

    Plugin Author Sofyan Sitorus

    (@sofyansitorus)

    Please send it to sofyansitorus at gmail dot com

    Plugin Author Sofyan Sitorus

    (@sofyansitorus)

    Issue caused by wrong configuration

    Hello,
    i have almost the same Problem. When the api is called only Postcode, City, Country is transfered. So the distance is always to the middle of the Postcode, but noch to the exact adress.
    What configuration error caused this Problem?
    Thanks in advance.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘plugin is not taking correct distance’ is closed to new replies.