Title and Meta Box no longer showing

  • Resolved Don BSN

    (@don-bsn)


    6 years, 7 months ago

    I have been unable to identify why the Yoast plugin on orlandoautobody.com no longer has the title or meta descriptions.
    They did! We optimized the site and have everything functioning properly but then we added a few pages and found out we couldn’t add a meta or title as the Yoast box isn’t showing this information on the bottom of the page.
    We disabled all plugins and the issue persists.
    All of our pages are rendering properly, we just can’t revise or add new meta’s or titles.
    Any help is greatly appreciated.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    If the Yoast SEO meta box is blank on your site, please refer to our this guide which shows exactly how to go about troubleshoot this issue.

    Thread Starter Don BSN

    (@don-bsn)

    The meta box isn’t missing entirely. It shows the focus keyword only.
    It doesn’t show the Title or Meta or allow us to add these.
    We manage several websites all where Yoast is functioning properly.
    It seems the issue is tied to this site only and was functioning properly before.
    I have removed the plugin and cleared all cache and reinstalled the plugin and I have disabled all other plugins and still have the issue.

    Plugin Support Jerlyn

    (@jerparx)

    @don-bsn Can you confirm if SEO and Readability Analysis are both turned On under SEO > General > Features?
    Also, can you check under Users > click on your user > make sure the following are not checked:

      Disable SEO analysis
      Disable readability analysis
    Thread Starter Don BSN

    (@don-bsn)

    These are all on and there are no items checked under the users.
    I can click on the the social icon in the plugin when I am on the page
    I can click on the Advanced icon in the plugin when I am on the page
    The content optimization icon is not active – I only see a focus keyword box.. nothing more.

    Let me know if you want to log in to the site.

    Plugin Support amboutwe

    (@amboutwe)

    Please check the browser console for JavaScript errors.

    How to find JavaScript errors with your browsers console?

    Thread Starter Don BSN

    (@don-bsn)

    I have confirmed I do not have javascript errors.
    We only have a warning no Google Maps API key is installed.

    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    Unfortunately, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Thread Starter Don BSN

    (@don-bsn)

    I have purchased the premium version and installed it on the site and opened a ticket through that support portal.

    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    Thanks for purchasing the premium subscription. Our support engineers will get back to you as soon as possible in order to resolve the issue further.

Viewing 9 replies - 1 through 9 (of 9 total)
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