Disable Orders history and disable any new orders populating it. GDPR

  • Resolved Before Zod

    (@nealwalsh)


    6 years, 10 months ago

    Hi all,

    I’ve searched online and within the forum but can’t seem to get an answer to this one.

    My client does not wish to have the Woocommerce hold user data on the WordPress backend as this causes some regulatory issues for him under the EU’s upcoming General Data Protection Regulation.

    Stripe has a record of all orders so the order history is not needed for WordPress.

    Has anyone any ideas>?

    Thanks!

    Niall

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @nealwalsh

    Could I ask if your client allows visitors to the site to place orders as a guest and as registered users?

    If they allow users to register and place an order how do they propose to allow the user to track orders and manage their order history if they want the user data to be removed?

    Also my understanding is that only payment details are sent to stripe so how does your client propose to manage the orders and any returns policy, especially if the billing address is different to the delivery address?

    Lasttly have they considered any other regulatory reasons they need to hold the data such as yearly accounts?

    Regards
    SteveB

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    I am not a lawyer, and not an expert in compliance with this, but I would recommend checking with a local lawyer and accountant, as you will likely run into issues with taxing jurisdictions, as well as other issues by not having records of purchases.

    WooCommerce and WordPress will be pushing updates to allow for you to be GDPR compliant (as far as a plugin can go, since it’s more than just one plugin can do).

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Disable Orders history and disable any new orders populating it. GDPR’ is closed to new replies.