IPs not being blocked

  • Resolved marikane

    (@marikane)


    6 years, 10 months ago

    I’ve been getting hit pretty hard, so I set the settings pretty stringently.

    Block IP Address After 2 attempts
    Block IP Address For 5 days 1 hour 30 minutes
    Reset Failed Attempts After 5 days 2 hours
    Reset Blocking After 5 days
    Blacklist IP Address After 1 blocking

    Now nothing is being blocked and no IPs blacklisted. (none were blacklisted under the default settings either.)

    What am I doing wrong?

    Thanks!
    Mari

    The page I need help with: [log in to see the link]

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  • Thread Starter marikane

    (@marikane)

    I’m guessing that there’s no moderator here since a question hasn’t been answered in 6 months.

    Will seek another plugin solution.

    Thanks.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us.

    We apologize for taking so long in responding to your message.

    Unfortunately, we cannot reproduce this problem on our local environment. Please provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username, and password), in order to detect the reason and find the solution.

    During making tests we’ll probably deactivate some of your plugins or switch the theme. That’s why before giving the access, we recommend you to make a full backup of your site.

    Since this data is confidential, maybe, it would be better if you create a private ticket on our support forum (https://support.bestwebsoft.com/hc/en-us/requests/new). Please include a link to this post, so that we could recall the case immediately.

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