Zoom Trigger Offset

  • Resolved hftobeason

    (@hftobeason)


    6 years, 11 months ago

    The zoom effect works, but the effect is triggered when my cursor is *offset* from the original image by half the image height to the bottom and half the image width to the right. Please advise. Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter hftobeason

    (@hftobeason)

    Hmmm… Turns out if I resize the browser window, the offset issue resolves itself.

    Note: Safari 11.1.1 (13605.2.1), WP 4.9.5, Theme fTourism 1.1.2

    Plugin Author SilkyPress

    (@diana_burduja)

    I’ve tried now the zoom on a simple image with the fTourissm theme and Safari, but couldn’t replicate the issue.

    Could you give me a link so I can have a look?

    Thread Starter hftobeason

    (@hftobeason)

    Thank you very much for your reply!

    I’ve sent the specific page I’m having trouble with directly to you via the silkypress contact form, as I don’t wish it to be public.

    Upon initial load, the zoom feature works, but is offset fairly significantly to the right and down. Any resize of the window immediately solves the issue. Please note I’m opening this page in a maximized window on a 15″ Retina MacBookPro running at native resolution.

    • This reply was modified 6 years, 11 months ago by hftobeason.
    • This reply was modified 6 years, 11 months ago by hftobeason.
    Plugin Author SilkyPress

    (@diana_burduja)

    The issue comes from the page animation created by the fTourism theme.

    Please deactivate the animation on the WP Admin -> Appearance -> Customize -> Animations page and the zoom will work alright.

    Thread Starter hftobeason

    (@hftobeason)

    Thank you for your response and the solution.

    Do you think it would be possible to retain the animation effect generally, but somehow exempt the image on that particular page?

    I appreciate your assistance.

    Plugin Author SilkyPress

    (@diana_burduja)

    The plugin’s free version works well with images that don’t move because the zoom window element is build on page load. If the image shows up later, or it moves after the page load, then the zoom window element will be misplaced somewhere on the page.

    In your case the image moves because of the page’s animation effect, therefore the offset.

    In the plugin’s pro version the zoom window element is build on mouse hover, not on page load, therefore it recognizes also images that show up later. I’m sorry this sounds as if I’m forcing you to buy the pro version. That is not my intention. All I’m saying is that the free version is not suitable for images that move somehow since the moment of the page load.

    Thread Starter hftobeason

    (@hftobeason)

    Understood. Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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