Instagram profile pics are missing

  • Resolved AdamBCarrier

    (@adambcarrier)


    6 years, 11 months ago

    At some point in the last month, the profile pictures stopped loading for each user photo on my FTS Instagram feed.

    If you click a photo in the feed here, you’ll see the profile images are missing: https://www.marinersmuseum.org/community-photos/

    In the page code, the img src is empty like in this example:

    <div class="fts-profile-pic">
<a href="https://www.instagram.com/vemodalenphotography">
<img src="" title="vemodalenphotography">
</a>
</div>

    When I disable all JS/CSS optimization and page caching, this still occurs. I also see this on my dev server as well.

    Here’s my shortcode:

    [fts_instagram instagram_id=mywaterconnection pics_count=50 type=hashtag popup=yes super_gallery=yes columns=6 force_columns=no image_size=150px icon_size=60px space_between_photos=5px hide_date_likes_comments=no center_container=yes image_stack_animation=no loadmore=button loadmore_count=5 loadmore_btn_maxwidth=300px loadmore_btn_margin=10px]

    Any ideas about what’s happening?

    -Adam-

    • This topic was modified 6 years, 11 months ago by AdamBCarrier.
    • This topic was modified 6 years, 11 months ago by AdamBCarrier.
    • This topic was modified 6 years, 11 months ago by AdamBCarrier.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter AdamBCarrier

    (@adambcarrier)

    Update: I did notice the profile pic does load for images belonging to my Instagram account, which is the account issuing the access token.

    Plugin Author slickremix

    (@slickremix)

    Thanks for contacting us and sorry for the troubles. Since the latest Instagram API change Instagram is no longer allowing images or screen names to show up in the API. We should be making an update today to reflect that change so now in your popup(which is premium related only) you will no longer see an images related to that person, you will only see their Instagram username with a link.

    Thread Starter AdamBCarrier

    (@adambcarrier)

    Thanks for your quick reply and explanation! I figured it was something to do with the API.

Viewing 3 replies - 1 through 3 (of 3 total)
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