“Visit site” and “customize” completely different

  • When working under the Customize feature on my dashboard, everything looks the way I would like, and I am able to make updates. However, when I take my page off of Maintenance Mode, or simply click “visit site” when in Dashboard, it shows a completely different version of my site that doesn’t show the formatting customizations I have made. It looks similar to the original formatting of the theme I have purchased and downloaded, with my content.

    I have deactivated any additional plug-ins. The theme I am working on is called Soledad.

    My site looks exactly how I want when I “customize” but when I publish it looks totally different.

    Any help would be greatly appreciated ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    Before viewing changes, try :
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare.
    – Flushing Managed host caches. Managed WP hosting often has special caches. If your host has a “Purge Varnish” or “Flush Memcache” tool, try that. You can ask your provider to flush memcache and Varnish for you if necessary.

    Thread Starter prettyinspired

    (@prettyinspired)

    Thank you for your response.
    Forgive me, I’m brand new to creating a website.

    The only plug-ins I have activated are Bluehost and Maintenance Mode. I cleared my browser cache, I don’t know how to clear caches of anything else.

    Everything else you said is totally over my head. I had read on a different forum that there may be an error with my installed theme. Does re-installing mean starting my website design from scratch? :'(

    Hi- I had this same exact problem. I’m also totally new to wordpress, so it’s been quite the learning curve. Are you saving your changes in “draft” mode? That was my problem- once I switched from saving under “draft” mode to “publish”, it switched over and now the website looks the same as it does when I go to customize it. Hopefully this helps.

    Thread Starter prettyinspired

    (@prettyinspired)

    OH MY GOD you saved me. Feeling like an idiot. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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