Proceed to Checkout button redirecting

  • Resolved karyls

    (@karyls)


    6 years, 7 months ago

    This shop has been working but now when a customer goes from the cart to ‘proceed to checkout’, you briefly see the checkout page and then are redirected to a blank ’email’ page.

    What the heck?? I haven’t made changes. I did try a couple if discount plugins but didn’t care for them and they have been deleted. The Woocommerce setting to the check0ut pages is correct….I have no idea where the redirect is coming from.

    Any ideas?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter karyls

    (@karyls)

    I am really having a tough time with this. I know it’s JS but don’t understand what part is causing the redirect. I’ve updated the theme, disabled plugins, removed JS calls from functions.php, check my checkout settings in Woocommerce…nothing. I am clueless.

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @karyls,

    Does this happen every time or intermittent? I tested this out with the link you provided, but was not able to replicate: https://cld.wthms.co/S6UkR0

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @karyls,

    We haven’t heard back from you in a while, and my last testing I was unable to replicate. Were you able to figure it out? If so, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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