• Resolved serge_pufik

    (@serge_pufik)


    Hi there.
    I’ve been using your great plugin for a few years. But recently VK account has just disappeared from plugin admin panel. And now when I try to add a new VK account, the plugin cannot authorize it. I mean, first I create a new VK account – it is visible in the networks list. But then, when I try to authorize it, the new VK account simply disappears.. Please help, because I need it a lot. Now I’m using another plugin for Autoposting to VK, but it’s bad, not so good as SNAP.
    I opened a ticket 8 days ago (NXS557804), but no one contacted me still..
    Looking forward.
    Sergiy

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author NextScripts

    (@nextscripts)

    Most probably your browser is doing that. Please clear it’s “Saved Forms” data or try another browser.

    Thread Starter serge_pufik

    (@serge_pufik)

    Hi there.
    Nothing from the above helps…:( I’ve cleaned the browser completely – still cannon not authorize VK account. Tried also in another browser – nothing.
    I mean, everything is ok till I try to authorize… Then it’s loading for couple of minutes, and finally account is still not authorized and disappears after I refresh the page.
    Any other ideas?
    Sergiy

    Thread Starter serge_pufik

    (@serge_pufik)

    We looked at debug console and found some errors. We sent screens to this same ticket. Looking forward to your help.
    Sergiy

    I have the same problem. I wrote you a support on the site two weeks ago … No one answered anything. I planned to buy a plug-in, but I still do not like your support attitude. Can you suggest a solution to this problem?
    https://monosnap.com/file/YhkkmWTNrRH2CCRGPYZk6sTpo7OXSj

    Plugin Author NextScripts

    (@nextscripts)

    Will be fixed in the next release.

    Yes thank you. That helped. But puts the record only in the profile. With groups does not work … Link to the group, of course, I prescribe in the settings.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Cannot add VK account after it disappeared’ is closed to new replies.