Email Tracking Info button grayed

  • Resolved toto99303

    (@toto99303)


    6 years, 8 months ago

    Hi, I’m using WC 3.3.4 and WP 4.9.4
    I added only one carrier:

    [
    {
    “slug”: “bgpost”,
    “name”: “Bulgarian Post Service”,
    “url”: “https://t.17track.net/en#nums={tracking_number}”
    }
    ]

    But “Email Tracking Info” button is always grayed out? I enter the tracking number and it’s still grayed… Any help would be appreciated.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Massoud Shakeri

    (@massoudshakeri)

    Hi,
    the character you use for double-quote is something else. replace them with ”
    I did that and it worked for me.

    Thread Starter toto99303

    (@toto99303)

    No, tried with copying your symbol for double-quote and it’s not even showing in the list of carriers. Reverted back to ” and it’s showing, but button is grayed out :/
    The problem must be something else…

    Plugin Author Massoud Shakeri

    (@massoudshakeri)

    First, this site changes the double-quote to something else. What I typed was a simple double-quote, not this one.
    second, upon selecting a courier, and entering a tracking number, the button is grayed out, until you click on “update order” to save everything.then “Email tacking info” button is available. That’s so to make sure tracking info is saved.

    Thread Starter toto99303

    (@toto99303)

    It worked! Excellent plugin! Thanks very much!

    Massoud,

    Great work on this plugin. I use e packet for shipping and it goes international.

    What would I call it? Would the below be correct?
    [
    {
    “slug”: “epacket”,
    “name”: “epacket”,
    “url”: “https://t.17track.net/en#nums={tracking_number}”
    }
    ]

    Thanks

    Plugin Author Massoud Shakeri

    (@massoudshakeri)

    Thanks,
    It worked for me. Just make sure you replace double-quotes with the correct ascii character.
    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Email Tracking Info button grayed’ is closed to new replies.