Main Product image not showing up

  • Resolved nurch

    (@nurch)


    6 years, 8 months ago

    I have just updated to 3.3.4 and when I created a new product and I tried to add an image for the product, by clicking product image on right sidebar, it took me to medialibrary and lookedup for the image and selected the image but it is not appearing in main product image section and also did not show up in the product web page as well. Anyone know how to fix it? in addition to this, now I can not define main images on wordpress pages nor posts.

    I tryed using a default WordPress theme with WooCommerce active but it doesn’t fix the problem. I also tryed disablying all the plugins, but the problem persist.

    I tryed to disable woocommerce pluggin and the problem is solved, but, of course, I need the pluggin…

    
### WordPress Environment ###

Home URL: https://www.pinknred.com
Site URL: https://www.pinknred.com
WC Version: 3.3.4
Log Directory Writable: ?
WP Version: 4.9.4
WP Multisite: –
WP Memory Limit: 192 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.32
PHP Post Max Size: 15 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.26.0
OpenSSL/1.0.1t

SUHOSIN Installed: ?
MySQL Version: ? 5.5.57 - Recomendamos como versión mínima de MySQL la 5.6. Ver: Requisitos de WordPress
Max Upload Size: 15 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.3.4
WC Database Prefix: wl_
MaxMind GeoIP Database: ? No existe la base de datos MaxMind GeoIP - La geolocalización no funcionará. Puedes descargarla e instalarla manualmente desde https://dev.maxmind.com/geoip/legacy/geolite/ en la ruta: . Ve a "Downloads" y descarga el archivo "Binary / gzip" junto a "GeoLite Country". Por favor
acuérdate de descomprimir GeoIP.dat.gz y subir solo el archivo GeoIP.dat.

Tama?o total de la base de datos: 8.14MB
Tama?o de los datos de la base de datos: 6.66MB
Tama?o del índice de la base de datos: 1.48MB
wl_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB
wl_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB
wl_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB
wl_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.05MB
wl_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB
wl_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB
wl_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB
wl_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB
wl_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB
wl_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB
wl_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB
wl_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB
wl_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB
wl_woocommerce_log: Datos: 0.02MB + índice: 0.02MB
wl_commentmeta: Datos: 0.02MB + índice: 0.03MB
wl_comments: Datos: 0.02MB + índice: 0.09MB
wl_icl_cms_nav_cache: Datos: 0.02MB + índice: 0.00MB
wl_icl_content_status: Datos: 0.02MB + índice: 0.02MB
wl_icl_core_status: Datos: 0.02MB + índice: 0.02MB
wl_icl_flags: Datos: 0.02MB + índice: 0.02MB
wl_icl_languages: Datos: 0.02MB + índice: 0.03MB
wl_icl_languages_translations: Datos: 0.19MB + índice: 0.11MB
wl_icl_locale_map: Datos: 0.02MB + índice: 0.00MB
wl_icl_message_status: Datos: 0.02MB + índice: 0.03MB
wl_icl_node: Datos: 0.02MB + índice: 0.00MB
wl_icl_reminders: Datos: 0.02MB + índice: 0.00MB
wl_icl_strings: Datos: 0.02MB + índice: 0.05MB
wl_icl_string_positions: Datos: 0.02MB + índice: 0.02MB
wl_icl_string_status: Datos: 0.02MB + índice: 0.02MB
wl_icl_string_translations: Datos: 0.02MB + índice: 0.02MB
wl_icl_translate: Datos: 0.02MB + índice: 0.02MB
wl_icl_translate_job: Datos: 0.02MB + índice: 0.02MB
wl_icl_translations: Datos: 0.02MB + índice: 0.06MB
wl_icl_translation_batches: Datos: 0.02MB + índice: 0.00MB
wl_icl_translation_status: Datos: 0.02MB + índice: 0.02MB
wl_links: Datos: 0.02MB + índice: 0.02MB
wl_options: Datos: 2.02MB + índice: 0.06MB
wl_postmeta: Datos: 0.09MB + índice: 0.03MB
wl_posts: Datos: 3.42MB + índice: 0.06MB
wl_termmeta: Datos: 0.02MB + índice: 0.03MB
wl_terms: Datos: 0.02MB + índice: 0.03MB
wl_term_relationships: Datos: 0.02MB + índice: 0.02MB
wl_term_taxonomy: Datos: 0.02MB + índice: 0.03MB
wl_usermeta: Datos: 0.02MB + índice: 0.03MB
wl_users: Datos: 0.02MB + índice: 0.05MB
wl_wc_download_log: Datos: 0.02MB + índice: 0.03MB
wl_wc_webhooks: Datos: 0.02MB + índice: 0.02MB
wl_wdp_orders: Datos: 0.02MB + índice: 0.05MB
wl_wdp_order_items: Datos: 0.02MB + índice: 0.05MB
wl_wdp_rules: Datos: 0.02MB + índice: 0.03MB
wl_wpmm_subscribers: Datos: 0.02MB + índice: 0.00MB

### Post Type Counts ###

attachment: 27
custom_css: 1
customize_changeset: 10
et_pb_layout: 5
jetpack_migration: 2
nav_menu_item: 4
page: 12
post: 3
product: 11
revision: 161
shop_coupon: 1
shortcode_maker: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (15) ###

WPML Multilingual CMS: por OnTheGoSystems – 3.9.3
Jetpack by WordPress.com: por Automattic – 5.9
WooCommerce PayPal Express Checkout Gateway: por WooCommerce – 1.5.2
WooCommerce Stripe Gateway: por WooCommerce – 4.0.7
WooCommerce Gateways Country Limiter: por OnTheGoSystems – 1.4 – No probado con la versión activa de WooCommerce
WooCommerce Multilingual: por OnTheGoSystems – 4.2.9
WooCommerce Services: por Automattic – 1.12.1
WooCommerce: por Automattic – 3.3.4
WP Maintenance Mode: por Designmodo – 2.1.2
WPML All Import: por OnTheGoSystems – 2.0.4
WPML CMS Nav: por OnTheGoSystems – 1.4.22
WPML Media: por OnTheGoSystems – 2.2.3
WPML Sticky Links: por OnTheGoSystems – 1.4.3
WPML String Translation: por OnTheGoSystems – 2.7.3
WPML Translation Management: por OnTheGoSystems – 2.5.2

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Base de la tienda: #242 - /tienda/
Carrito: #234 - /carrito/
Finalizar compra: #235 - /finalizar-compra/
Mi cuenta: #236 - /mi-cuenta/
Términos y condiciones: ? Página sin definir

### Theme ###

Name: Divi
Version: 3.0.106
Author URL: https://www.elegantthemes.com
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Overrides: –

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    I see you did some conflict testing, but just want to make sure it’s not a combination of things. So could you test once more by disabling every plugin but WooCommerce core (so only one plugin active), and at the same time switch to a default WordPress theme. Then, clear out your browser cache and web server cache if the web host has an option for that.

    If the problem still happens at this point, open up the console (here is a guide for Chrome: https://developers.google.com/web/tools/chrome-devtools/console/), and take a screenshot of any errors happening there after you try to add an image when it won’t let you.

    I recommend https://snag.gy for easily sharing screenshots – just follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and IE.

    Thread Starter nurch

    (@nurch)

    I have tryed all the options and until I deleted AC Shortcode pluggin the problem wasn’t solved. So that was it! Even with this plugin disabled the problem persists, so I needed to clean it.

    Thanks for the support.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Main Product image not showing up’ is closed to new replies.