Invalid link when reset password

  • Resolved avgrafica

    (@avgrafica)


    6 years, 8 months ago

    Hello

    When try reset password command the link that system send to me, resend me to “lost-password” page and i can’t modyfy it

    Have last version of woocommerce and wordpress and both plugins and themes are update to last version

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    Can you try reseting your permalinks, by changing their structure under WordPress >> Permalinks. Choose any other setting, hit save, then change back to yours, hit save again.
    Does that change anything?

    Kind regards,

    Thread Starter avgrafica

    (@avgrafica)

    Thank you for your answer, i try to change permalink settings (change and change back) but the link that arrive in my email continue to bring me at lost-password page

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    Make sure you have caching disabled on the my account page and lost password endpoint. More info here: https://docs.woocommerce.com/document/configuring-caching-plugins/

    This may be something you need to ask your web hosts to do.

Viewing 3 replies - 1 through 3 (of 3 total)
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