Memphis Documents Error:….was not found, please contact the owner for assistan

  • Resolved carryoncoding

    (@carryoncoding)


    6 years, 11 months ago

    I’ve just started seeing this error on one of my sites; other sites are ok. Every document in the library is currently unavailable. I can see them using FTP but they cannot be previewed or downloaded. We’re looking at permissions and logs but I wanted to get it out there that problem exists. I’m not sure that it’s related to an update as 3.8.3 came out a day or two ago and this error has only just appeared.

    Anyone else seeing this?
    Thanks,
    Phil.

    • This topic was modified 6 years, 11 months ago by carryoncoding.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter carryoncoding

    (@carryoncoding)

    False alarm – as far as mDocs is concerned anyway! The mDocs folder on the server was missing nearly 800 documents. I have no idea how they got deleted but it led to the fault above. I have copied them from the backup site and all is well – until next time!

    So the question is: how could the docs have been removed….? Wierd. I’m not blaming v3.8.3 but I’d be interested if anyone else experienced similar?

    Cheers,
    Phil.

    Plugin Author bhaldie

    (@bhaldie)

    Thanks for this, I will take a look at my code and see if anything might cause this issue. Just to be sure.

    @carryoncoding how did you resolve this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
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