Reviews and deataching of scripts issues

  • Resolved rodgrolop

    (@rodgrolop)


    6 years, 11 months ago

    Hi, so I have 2 issues to be resolved at this moment, i′ll try to explain the bes I can.
    1. The function wcmp_get_vendor_review_info() seems to return the default array of reviews : array(2) { [“total_rating”]=> int(0) [“avg_rating”]=> int(0) } in both single product page and vendor page, but returns the correct values when called from a custom page. I′ve tested the variable passed in both 3 files and is the same, an integer with the id of the vendor, I′ve checked the class and can′t get why is ignoring that value, given that the function is calling (it returns the default) and the variable passed is correct.
    2. I have other issue regarding the script deatachment called in vendor dashboard, it′s deactivating the scripts associated with Popup maker, wich I need in dashboard for a tutorial on creating products, also, it somehow gets in conflict with some theme scripts, and both profile dropdown and media upload scripts have some problems, one doesn′t open on click and the other shows incorrectly (I think this is because it interferes with some script associated to my theme). If I disable the deataching of scripts, media upload works correctly, but, as expected, there are tons of other problems associated with this.

    • This topic was modified 6 years, 11 months ago by rodgrolop.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @rodgrolop, thanks for reaching WCMp Support!!

    1. In order to see the vendor’s review, you need to visit the vendor’s shop page only, like this https://demo.dualcube.com/wordpress/wp1013/Blog/provider/moumita/. Now, if you are not able to see the review there, please check whether there is any review added to the vendor via WP-admin >> Comments.

    The vendor can also see whether there is any review via dashboard >> Reviews.

    2. In our latest version, we are dequeuing the css of third party themes and plugins, which are registered in wp-styles. That might be the reason, the pop-up might not be working.

    However, as you want to help your vendor on how they can create products, you can use our “Knowledgebase”. The admin can share the tutorials via WCMp >> Knowledgebase.

    If you meant something else, please elaborate this a bit more. Some screenshots will be very much appreciated.

    Thread Starter rodgrolop

    (@rodgrolop)

    1.The thing is that is the vendor shop page and single shop where I can′t see the reviews, and in other two pages where I call the function it works correctly, and is confirmed that the reviews exist.
    2.Oh, that′s gonna be a problem for me then, I′m going to customize a lot the dashboard, so will try to find a workaround.
    I have attached screenshots.
    Attachments in imgur
    Otherwise, Great plugin, you have my 5 stars of course, these are just minor problems.

    @rodgrolop Can you please get in touch with us via our support forum: https://wc-marketplace.com/support-forum/ so that we can look into the vendor review issue and resolve this also.

    Looking forward to your co-operation regarding the same.

    Thread Starter rodgrolop

    (@rodgrolop)

    Ok, I go for it, and will a extend a little more.
    Thanks

    Hi @rodgrolop, haven’t heard back from you for a while. Have the issues been resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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