Buggy Plug-in, did not remove site map and ruined my seo

  • I installed and tried the this buggy plug-in for several days, I spent hours trying to get it to work. The setting I put in kept getting reset to defaults, so many of the features would not stay working. When I ran into a problem with the plug-in not setting a z-index to stay on top of the content, the developer blamed my theme (DIVI) and would not correct his code. For a developer not to correct their code when issues are shown them was unacceptable to me and I removed the plug-in. The plug-in did not remove a sitemap inside my wp-content folder and I got well over 28,000 404 page bounces when Google crawled my site. This is another problem when a plug-in does not remove all their code when removed.

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  • Plugin Author stevemullen

    (@stevemullen)

    I’m sorry you had a bad experience. We work very hard to give great support, and we have many very happy customers.

    The Divi issue was documented and I sent you a link. It’s sometimes difficult to fix a problem in someone else’s code. But it was curious to me that you chose this reason (it was a minor issue) to deactivate Rover.

    And because you deactivated Rover, the 28,000 pages that Google had already crawled and added to your site index (because Rover has amazing SEO) resulted in 404’s. This is unfortunate, but the onus is on you as the site owner to redirect these pages when you make such a drastic change. The sitemap is not relevant – while you would be responsible for removing the sitemap reference from Webmaster Tools, Google would continue to try to crawl those 28,000 pages for months unless they were properly redirected.

    I wish you well.

    • This reply was modified 6 years, 6 months ago by stevemullen.
    Thread Starter drakebliss

    (@drakebliss)

    When the Rover IDX plug-in was deactivated, it did not remove a site index file that it created in the media folder, this resulted in 28,000 404s happening when google indexed the website. This is sloppy coding at best. When a plug-in is removed it should remove all files it placed on your site. I used ftp to remove the file manually.

    Also a plug-in should play nice with the DIVI Theme, not the other way around. This vendor refused to update the plug-in code to set a z-index that would keep their pop-up menu on the top layer. This would have been one line of code. There were also too many other bugs I reported to the vendor. I even sent many videos showing the bugs and got not help. If you are a realtor looking for IDX for wordpress I would keep looking as this plug-in is not programmed well.

Viewing 2 replies - 1 through 2 (of 2 total)
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