Facebook share count not showing

Hi there,

Thanks for the appreciation ??
If you let us know the url of problematic webpage, we might be able to look into the scenario.

Thanks for the reply

Here’s the url https://goo.gl/5cGHN6

Try clearing share counts cache from the Miscellaneous section at plugin options page in admin.

Great. Now it is showing. Thank you SSS team.

Oh It happening again…It seems when ever I have a promotion ads running on Facebook the share and reactions count for facebook is not showing.

Is there anyway to fix this?

Would you try keeping only our plugin active to check if that makes any difference?

No difference. In my macbook pro the counts was shown correctly.

Would you drop an email at support[at]heateor[dot]com so that we can help you out?

Sure, Thank you!

No problem.