• Resolved kioub

    (@kioub)


    Hello,

    I cannot send a new optimization request, the image server returns:

    Failed to push to LiteSpeed IAPI server: “Too many errors while fetching image source files for previous request.”

    I have:

    Images requested: 12 groups (79 images)
    Images failed to optimize: 21 groups (21 images)

    Images notified to pull: 0 group (0 image)

    I am at level 5 and I can send 399 images at once.

    Please help.
    Byron

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Can you send and give us report number here, from WordPress admin area -> Litespeed cache -> Report.

    Thread Starter kioub

    (@kioub)

    Hello,

    Report number: BEEXNLUL

    Hello again,

    Did you change some images after you request optimization or some other plugin related to images.

    Thread Starter kioub

    (@kioub)

    Hello,

    No, the only plugin related to image optimization is LSCWP. There were some performance issues with the server during the image optimization request (we were experiencing spikes in CPU load) if that’s of any importance.

    Thread Starter kioub

    (@kioub)

    Hello,

    Any update on this? Kindly let me know.

    Best regards,
    Byron

    Hello again,

    We are looking in to this.

    • This reply was modified 6 years, 8 months ago by Tishu.

    Hello again,

    Check now and tell us if you have problem again.

    • This reply was modified 6 years, 8 months ago by Tishu.
    Thread Starter kioub

    (@kioub)

    Hello,

    I was able to pull the images. Thank you.

    In the email that I received, you said that I was not able to pull the images due to the fact that my firewall was blocking LiteSpeed image server to send the optimize images.

    Since I cannot deactivate the firewall altogether, can you please tell me what is/are the image server IP address(es) so as to add them in the firewall white-list?

    Best regards,
    Byron

    Hello again,

    That was for different post and that is why i edit my answer and i`m sorry about that.

    Still we will see if we can post our IP addresses/network. That way people can avoid blocking our optimize servers.

Viewing 9 replies - 1 through 9 (of 9 total)
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