• Resolved designdavida

    (@designdavida)


    It’s not working anymore and my Instagram account is not private.

    =============

    Admin Notice: unable to get results. possible reasons:

    Instagram account may be private or inavalid username/tagname.
    network or server side issue.

    =============

    I don’t know what’s going on. =(

    I’ve deactivated and reinstall but nothing has changed.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 31 total)
  • momonuts

    (@momonuts)

    same problem here….
    I think we could see till yesterday

    naresh11381

    (@naresh11381)

    Yes same problem here, a patch or release would be greatly appreciated.

    Karan

    (@buntisoft)

    Hi,
    it may be due to some API update from Instagram. please allow me some time, i will check soon for the issue.

    Gusti1981

    (@gusti1981)

    Karan

    (@buntisoft)

    it was a private API update from Instagram.
    but now code is updated to digest new API.
    please update to latest version.

    Gusti1981

    (@gusti1981)

    Thanks a lot!

    momonuts

    (@momonuts)

    Tnanks Karan!

    alkomal

    (@alkomal)

    Thanks a lot!

    naresh11381

    (@naresh11381)

    Thanks for the quick fix, I just left a review for the great plugin and support.

    wokepress

    (@wokepress)

    I am still experiencing the same issue on the newest version, on two separate sites. Version 1.5.7 . Any suggestions?

    Karan

    (@buntisoft)

    hi,
    please provide web page link. so i can check…

    mishaoboronov

    (@mishaoboronov)

    The plugin works only if it entered the site as an administrator. What is the reason for this?

    wokepress

    (@wokepress)

    https://horizonhf.org/

    and

    https://alicenstar.com/

    The error:
    Admin Notice: unable to get results. possible reasons:

    Instagram account may be private or inavalid username/tagname.
    network or server side issue.

    It only shows up some of the time, the other times it just shows a blank area where the gallery should be. Hope this helps isolate the issue.

    Karan

    (@buntisoft)

    hi,
    its working on alicenstar.com
    for horizonhf.org there may be some server/JS issue,
    you can send me login, so i can check for the issue.

    wokepress

    (@wokepress)

    Hey Karan, looks like both are working now, possibly some sort of cache issue or something similar, thanks for spending the time to look into this.

Viewing 15 replies - 1 through 15 (of 31 total)
  • The topic ‘Admin Notice: unable to get results’ is closed to new replies.