Theme wont install

  • I am trying to upload a new theme to a new website. When I do I get this message.

    This site can’t be reached
    caledoniacommunitygarden.org unexpectedly closed the connection.
    Try:

    Checking the connection
    Checking the proxy and the firewall
    Running Windows Network Diagnostics
    ERR_CONNECTION_CLOSED

    It is a theme I use on two different existing sites with WordPress. I am connected to the internet and everything is working

    It is a zip file for the dunamis theme from enavo

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    How large is the file?

    You may need to possibly review any php.ini/.user.ini files in case the default memory values are too low for the theme you are trying to upload. If one doesn’t exist, you may need to create one.

    Thread Starter skepsel

    (@skepsel)

    9.98mb is the size

    Thread Starter skepsel

    (@skepsel)

    I went to Cpanel and under file manager uploaded the zip file and then extracted it but still no luck.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    What does “no luck” mean? What files were in the .zip file you extracted and where did you extract it?

    If you click on MEDIA->ADD NEW, what does it say about the maximum upload size?

    Thread Starter skepsel

    (@skepsel)

    No luck means it does not show in WordPress. I uploaded the zip file to Cpanel files, extracted it there. It shows all the files.

    Media says upload file max size is 32mb

    Thread Starter skepsel

    (@skepsel)

    This site can’t be reached
    caledoniacommunitygarden.org unexpectedly closed the connection.
    Try:

    Checking the connection
    Checking the proxy and the firewall
    Running Windows Network Diagnostics
    ERR_CONNECTION_CLOSED

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Did you unzip the files into a directory in wp-content/themes?

    Does the set of extracted files include “style.css” or is there another zip file inside that first zip? That’s a common problem with commercial themes — people don’t read the README and upload the wrong .zip file.

    Thread Starter skepsel

    (@skepsel)

    Yes I did unzip to wp-content/themes. I did find the hidden zip file but that does not upload either I get the same response

    Thread Starter skepsel

    (@skepsel)

    When I find the buried zip file and upload it, I now get the missing style.css file. I went through Envato, Themeforest, and the author of the theme has abandoned comments section and Netlabs is no longer offering help. This is a theme I use for 2 different sites. Is there a way to get the style.css file from my existing sites and use it for the new one. If not I guess I will just apply for a refund and find a new theme to use.

Viewing 10 replies - 1 through 10 (of 10 total)
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