Redirect doesn’t work on non-Ajax browsers

  • Resolved bwlinux

    (@rhsfit)


    6 years, 8 months ago

    It doesn’t look like I’m the only one with Redirect problems since the recent update to Contact Form 7 v5. I’m running v5.0.1

    Like others we’ve been using you plug in for quite some time successfully. But following this latest round of updates it’s stopped working in some platforms.

    Using browserstack.com, I’ve been able to identify iPhone 6s Ios9 Safari as an instance where the redirect doesn’t work. Same for iPad 4 iOS 7. There’s no error message in the console log when debugging but I notice it’s not making the AJAX call so the new event style of redirecting won’t work.

    Trying the same form on a Samsung Note 8, or Ipad 4 (updated to iOS 10) works.

    Hope this helps.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Yuval

    (@yuvalsabar)

    Hi @rhsfit,

    Like you have said, it’s all about the ajax request.
    The plugin uses a form object that is only available in the ajax request, and by hooking to the ajax request, it preforms redirect.

    We are planning on adding a fallback for the “non-ajax cases”, but we are seeking the best way to do so.

    Stay tuned ??

    Yuval.

    Thread Starter bwlinux

    (@rhsfit)

    Thanks for the rapid response, really it’s great.

    We don’t have time to wait however, and it looks like Ninja Forms handles the redirect function much better in old and new browsers alike. The free version of NF allows me to replace 2 CF7 add-ons.

    Good luck on solving this one. The CF7 Author’s insistence to go the AJAX route makes it difficult for folks like you.

    Plugin Contributor Yuval

    (@yuvalsabar)

    Hi,

    FYI, we just added support for the non-ajax cases in version 1.2.6.

    Yuval.

Viewing 3 replies - 1 through 3 (of 3 total)
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