Changing the Word “Product” to “Category”

  • Resolved kendelldbest

    (@kendelldbest)


    7 years ago

    Hello there,

    First off, really neat plugin.

    I’m looking for a way to change the title from “Product” to “Category”. Is there a way that this can be accomplished? Basically, what I’m after is to have the users selecting from different support Categories instead of Product names. Please see the link with a screenshot for reference: https://www.dropbox.com/s/f5xfkxjj53jftv8/support_snip.JPG?dl=0

    Kindly advise on the possibility or some resource, thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    There’s an add-on called POWERPACK that does that for you. Among other things it allows you to change the labels used for product, department, priority, channel and tags.

    Internally, we set up Product as a custom field. So, if you want to write some code you can use the wpas_get_custom_fields filter to override the data in the custom fields array at the point its being used. (That’s actually the method that the POWERPACK add-on uses internally.)

    I hope this helps.

    Thread Starter kendelldbest

    (@kendelldbest)

    Thanks for the feedback.

    I’ll look into it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Changing the Word “Product” to “Category”’ is closed to new replies.