Error: This item cannot be shipped to your country

  • Resolved prayman

    (@prayman)


    7 years ago

    Hello, can`t find it out with this message
    “This item cannot be shipped to your country”
    I tried everything I think but it doesn`t work
    Need help!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • WD Support

    (@wdsupport)

    Hi,

    Could you please check your Shipping Zone from Ecommerce WD > Shipping page, and see if there are any options selected? If so, that particular shipping will only allow shipping to the selected location.

    In order to check whether everything has been set up correctly could you please, provide us the screenshot of the followings:

    >Shipping zones
    >Shipping classes
    > and your product shipping (when you edit the product, it is below the product description, the screenshot of the Shipping tab of the Product Data section)

    Please, also mention to which region do you want to ship.

    Thanks. Have a nice day.

Viewing 1 replies (of 1 total)
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