{"id":23799,"date":"2013-06-25T16:54:31","date_gmt":"2013-06-25T16:54:31","guid":{"rendered":"https:\/\/wordpress.org\/plugins-wp\/rhino-support\/"},"modified":"2014-07-17T19:33:23","modified_gmt":"2014-07-17T19:33:23","slug":"rhino-support","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/rhino-support\/","author":12475698,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rating":5,"active_installs":10,"downloads":4590,"tested":"3.7.41","requires":"3.3","requires_php":"","stable_tag":"trunk","donate_link":"","version":"1.0.62","header_name":"Rhino Support","header_plugin_uri":"http:\/\/rhinosupport.com\/wp-plugin","header_author":"Rhino Support","header_author_uri":"http:\/\/rhinosupport.com","header_description":"","assets_banners_color":"2a3034","support_threads":0,"support_threads_resolved":0},"class_list":["post-23799","plugin","type-plugin","status-publish","hentry","plugin_tags-customer-support","plugin_tags-help-desk","plugin_tags-help-desk-software","plugin_tags-rhino-support","plugin_tags-support-desk","plugin_contributors-rhinosupport","plugin_committers-rhinoron","plugin_committers-rhinosupport"],"banners":{"banner":"https:\/\/ps.w.org\/rhino-support\/assets\/banner-772x250.jpg?rev=732194","banner_2x":false,"banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/rhino-support_2a3034.svg","icon_2x":false,"generated":true},"rating":5,"ratings":{"1":0,"2":0,"3":0,"4":0,"5":2},"screenshots":[{"src":"https:\/\/ps.w.org\/rhino-support\/assets\/screenshot-1.png?rev=731680","caption":"<p>Easily connect the plugin to your Rhino Support account by simply pasting the API key that is issued to your account.<\/p>"},{"src":"https:\/\/ps.w.org\/rhino-support\/assets\/screenshot-2.png?rev=731680","caption":"<p>Visitors to your site can submit tickets to the departments that you configure. You can give access to certain departments for visitors and different departments for users that are logged in to your WordPress site.<\/p>"},{"src":"https:\/\/ps.w.org\/rhino-support\/assets\/screenshot-3.png?rev=731680","caption":"<p>Simply insert a shortcode on a page that will embed a form to submit a support ticket.<\/p>"},{"src":"https:\/\/ps.w.org\/rhino-support\/assets\/screenshot-4.png?rev=731680","caption":"<p>The form is displayed automatically when someone visits the page that you created. It will already include their name and email if they are logged in to your site.<\/p>"},{"src":"https:\/\/ps.w.org\/rhino-support\/assets\/screenshot-5.png?rev=731680","caption":"<p>You can also create a tab to display a \"Contact Us\" option on the side of your site. You have the options to select it on particular pages and posts or simply show it throughout your entire site.<\/p>"},{"src":"https:\/\/ps.w.org\/rhino-support\/assets\/screenshot-6.png?rev=731680","caption":"<p>You can create a page with a shortcode that will list the tickets of the users that are logged in to your site.<\/p>"},{"src":"https:\/\/ps.w.org\/rhino-support\/assets\/screenshot-7.png?rev=731680","caption":"<p>Logged in users see a list of all their tickets in the Rhino Support System. Each ticket will have a link to go directly to that ticket on the Rhino Support System.<\/p>"}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/23799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=23799"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/rhinosupport"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=23799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}